QA & Product Manager

The role of a QA & Product Manager at NBCUniversal within the Operations & Technical Services division is a multifaceted position that requires a strong background in software development and client management skills. This role is responsible for managing the quality assurance (QA) release schedules and roadmap for applications, coordinating with project leadership and utilizing both onshore and offshore models. They oversee the support of applications, collaborating closely with software architects, quality engineers, and developers from NBCUniversal and its partners. Lead testing initiatives, develop test plans, and coordinate the resolution of bug fixes and production defects Establish QA scope, resources, and budget estimates for assigned projects Manage JIRA release dashboards and guide the QA team on best practices and methodologies Create design and coding standards and guidelines for middle tier, front end and backend areas for the development team Work with platform/operations teams to optimize the technical support workflow for assigned applications Measure, monitor and report the quality standards compliance via DevOps, automation (unit testing), manage and own CI/CD process Conduct proof of concept on new technology offerings in the market to enhance the quality of application, productivity and efficiency of team Track, assess and highlight test outcome, status, schedule impacts, scope impacts and risks and notify/discuss with project team/leadership for visibility and appropriate action Ensuring compliance with NBCU Quality Processes defined for different projects All other duties as assigned