Director, AI Solutions & Programs
The Director, AI Solutions & Programs oversees the AI Solutions Program Managers in support of NBCU Business Partners by ensuring the effective execution of large-scale AI technology programs as well as process improvement activities in support of strategic business objectives. He/she will collaborate with leaders and stakeholders from all Business units, Enterprise Engineering, TechOps and other technology portfolios to ensure proper cross functional coordination & execution across delivery teams from initiation to completion. The Director, AI Solutions & Programs will oversee a team of Senior Program Managers and Technical Project Managers leading program. The Director, AI Solutions & Programs will be responsible for leading the BU leads driving the end-to-end delivery of strategic AI initiatives in support of multiple BUs. The Director will be responsible for cost, schedule, performance, and execution of Enterprise Programs. They will also also be responsible for implementing program management structure leveraging Enterprise tools, processes, and procedures. They will be directing program managers who manage core programs/initiatives in collaboration with scrum leadership on sprints, planning, scheduling, requirements gathering, validation, documentation, and release management. Responsibilities: Strategizes, implements, and maintains program initiatives and activities that adhere to the departments mission, short term and long-term goals, and broader organizational objectives Develops benchmarks and assessment protocols for evaluation and improvement Coordinates the work of multiple operational teams ensuring program goals are reached as quickly and efficiently as possible Develops new programs to support the strategic direction of the organization. Performs a program manager's role demonstrating leadership leading, advocating, applying, enforcing, and maintaining agile best-practices in planning, coordination, documentation development and organization, risk management, implementation, testing, and validation Manages a team with a diverse array of talents and responsibilities to ensure the program's success as a whole Ensures that all aspects of portfolio, programs, initiatives, cost, quality, timing, and scope meet business requirements Directs the planning and execution of multiple programs to meet the goals traced for achieving larger organizational goals successfully Assists development organization during the implementation, integration, verification, and certification phases of a program to help mediate discrepancies and communicate decisions back to Executive Management Ensures external teams align with all goals and objectives; ensure complete transparency between internal and external teams. Conducts regularly scheduled project team meetings to review progress, discuss critical issues, make decisions, refine plans, and keep team members informed of changes in requirements and the development plan to ensure complete alignment with the program strategy. Identifies impediments and assists the team with removing roadblocks to ensure successful program deliveries. Provides support and guidance to the project teams fostering teamwork, improving communications, providing suggestions and advice regarding better ways to accomplish objectives Identifies and pro-actively manages program risks. Holds retrospective sessions and gives a clear vision of the lessons learned to prevent repeating past mistakes. Manages program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives Analyzes, evaluates, and overcomes program risks, and produces program reports for management. Works under the direct supervision of the VP, AI Solutions and is responsible for completing any other tasks as assigned by manager as needed.