The Director of Operations at NCSI will play a critical leadership role, overseeing a team of managers and driving the success of internal operations. This individual will be accountable for optimizing workflows, managing vendor relationships, and ensuring excellence in screening and processing systems. A key strategic partner, the Director will work closely with NCSI Sales and NBC Sports Next GTM leaders to influence broader business strategies and market positioning.

As a Safety Account Development Representative (ADR), you will be responsible for ensuring NCSI customer retention, increased product adoption and package upsell. This includes hunting for leads, partnering with SportsEngine Account Managers on customer accounts and building an increasing demand for the use of NCSI’s background screening solutions.

Job Duties Leverage our tech stack to strategically execute omni-channel, full-cycle sales strategies that provide value and drive valuable interactions with our customers Work directly with prospective customers via telephone, email, and online meetings to create demand and solve challenging customer problems in a consultative way Build and accurately manage your sales pipeline with regular pipeline reviews, creative advancement strategies, and the ability to translate product features to customer solutions  Follow-through on all commitments to customers ensuring a successful internal tran