The Manager – Payment Systems role is responsible for managing a team involved in the overall sustainment, ongoing strategy, standardization, analysis, design, implementation and configuration of Payment systems and services at Universal Destination and Experiences. This includes leading various compliance and business continuity related initiatives, including developing conceptual ideas into actionable implementation plans, monitoring, analyzing and executing compliance and business continuity projects based on requirements.

Summary Assists with administrative and clerical processes in support of the Attractions, Excellence, and Operations teams. Includes both routine and non-routine administrative assignments in support of the efficient operation of the overall Department. Essential Functions Provides general administrative support and performs clerical duties for department managers and reps, including calendar management, expense reports, travel arrangements, office supplies and ordering, and routine correspondence. Assists with processing purchase orders, and invoice payment processing.

Responsibilities: Create, maintain, update and edit operational programs and strategy guides / tools through appropriate systems as needed for events, product rollouts or projects. Support management initiatives by working with the Project Manager and/or Director to provide optimal resources and feedback through in depth data analysis. Process operational expenses for the business units and work through proper Finance systems to obtain funding and charge account information to funnel purchase through internal systems for approval and tracking.

Responsibilities This position is responsible for providing the leadership, direction and resources to effectively manage physical plant functions, construction, daily departmental operations and special projects in support of Citywalk, CityWalk O&O and Parking Operations. Stay current with job and industry knowledge and continually develops skills to achieve higher levels of excellence and contribution.

Summary: The Wardrobe Manager oversees the operation of the Wardrobe Department ensuring efficient supply of quality uniforms to Wardrobe Guests through inventory organization, staffing, quality assurance, and Guest service, as well as managing labor and non-labor budgets and Team Member satisfaction.

The Supervisor, Entertainment is responsible assisting the Entertainment Costume Operations Manager with the daily supervisory leadership of the front line employees with a key focus on the daily operation of the Entertainment Costume Department. Oversee the daily operations of the Costume Areas; including monitoring staff and ensuring that all standard operating procedures are maintained. Coach, monitor and track the hourly staff’s work processes. Instruct and monitor costume staff in required daily techniques and procedures.

The Technical Director will be responsible for leading the attraction technical/project management team in developing the technical approach for all major elements and providing oversight during execution with the vendor. Primary tasks include concept feasibility, scope of work development and review, vendor assessment and selection, vendor oversight, risk identification and mitigation, field installation strategy, oversight of field test and adjust and SAT.

The Front of House (FOH) Manager, Toothsome will be responsible for directing, managing, and successfully opening and operating a high-volume branded concept on CityWalk. As FOH Manager, the position will be a primary “go-to” for the FOH team and will be responsible for the functions and flow of the front of the house. The FOH Manager is responsible for ensuring that customer service always meets the standard of excellence.

We are looking for an organized and proactive Associate Manager of Communications Planning to support integrated marketing communication efforts for our destination. In this role, you will oversee campaign timelines, track media and messaging, and coordinate cross-functional efforts to deliver engaging, cohesive campaigns. Key Responsibilities: 1. Communication Planning and Management: Understand and integrate key goals, expectations and audience needs outlined in the Integrated Channel Plan and Trimester Messaging.

The Director, Segment Experiences will be responsible for leading the creation and execution of seasonal consumer events to drive incremental attendance for Universal Studios Hollywood. This position will champion events within the Marketing & Sales department and set the strategic direction for the overall campaign. Additionally, this role will lead the USH cross functional team (i.e., Entertainment, Operations, Finance, Food & Beverage, Retail, Legal, etc.) ensuring alignment across the organization for events throughout the year.