“What would you say you do here?” Providing world-class support for the day to day operations of the studio and our initiatives Advocating for our clients to other technology departments in support of DreamWorks Working closely with the engineering departments on supporting the infrastructure upgrades and changes Ensuring that all support incidents are triaged or resolved in a timely manner to minimize any loss of productivity Serve as the main point of contact for end-user support incidents Analyze issues and create solutions for HW and SW problems Building, installing, maintaining and tro

“What would you say you do here?” Creating and supporting microservices and libraries that manage the storage, retrieval, and indexing of asset files and related metadata Work with development teams on API service design, service workflows, documentation, and testing Work with operational staff to coordinate deployments, setup monitoring tools, manage server configuration, and debug live issues Assist clients on migration plans to adopt the new services & tools