Engineer, Production Support

NBC Universal is looking for a talented individual to become a Production Support Engineer in the Production Engineering group for NBCU Operations and Technology (O&T), based out of the Telemundo Center facility located in Miami, FL. O&T supports Enterprise Technology, Broadcast and Production systems across NBCU globally. The Production Engineer is responsible for providing best-in-class live television production support for NBCU, supporting live and scripted/unscripted productions. This position will also support the projects team, where and as required, to implement changes, enhancements, and system upgrades. Responsibilities Provide technical support and support maintenance of a broadcast production environment consisting of multiple studios and production control rooms. Resolve support requests, monitor ticketing systems for new issues and assigned tasks, and perform preventative maintenance as assigned. Collaborate with other members of the engineering and technical teams in executing projects, including working with internal stakeholders to create and update configuration documentation, technical SOP’s, training materials, etc. Support virtualization and cloud initiatives, continuing deployment of virtual production systems both on-premise and in the cloud. Maintain production systems by measuring and monitoring availability system health.