Sr. Manager, Cash & Systems Operations (Staff with End Date)
Role Purpose: The Sr. Manager, Cash & Systems Operations is responsible for leading all Domestic Cash and Withholding Tax processing of Global Customer Finance Operations organization (GCFO), which oversees order-to-cash for Advertising Sales, TV Distribution, Universal Pictures International, Universal Networks, and Brand Development among other NBCU businesses. This role reports to the Director, Global Cash & Systems Operations. The scope of global cash operations is $16 billion a year, encompasses over 150 business units, varied currencies, tax structures, and systems. Please note: This role is a temporary staff position with an end date of approximately 2 years. Responsibilities: Lead the Global Cash Operations team in New York and an offshore team to ensure the timely application of lock box and remote check deposits, wire, ACH, and credit card payments to customer accounts on behalf of over 150 businesses within NBCUniversal. Ensure all payment and cash application transactions are performed in accordance with NBCUniversal financial controls, policies, and procedures with the highest integrity. Perform quarterly account reconciliations on all general ledger accounts receivable and cash clearing accounts. Research and reconcile any open items. Manage and conduct monthly operational and quarterly general ledger closes in aggressive timeline, including recording journal entries, Corporate and Business Finance data requests, and variance analysis. Lead and develop a team in New York to ensure GCFO is achieving best-in-class cash operations performance. Manage an offshore team responsible for cash application, accounts receivable maintenance, and advance payment reconciliations. Manage communication across the GCFO and Corporate Finance community regarding cash processing and accounts receivable maintenance and financial reporting. Liaison with external and internal auditors performing Sarbanes Oxley and annual financial reviews on key processes and controls. Drive operational efficiencies, process simplification and standardization by utilizing native SAP automation capabilities, Blackline cash application tool or Robotic Process Automation. Monitor or implement meaningful cash and system operations KPIs, analyze big data, interpret results, trends, and variance analysis to present monthly operating performance, business insights, and action plans to senior GCFO and business finance leadership. Accountable for PCI DSS compliance and self-assessment submission. (payment card industry data security standard) Ensure timely management of Ad hoc requests and audit reviews. Research and problem-solve complex payment processing issues and direct staff and GCFO department in the resolution/closure.