Assistant Manager, CityWalk Food
The Assistant Manager, CityWalk Food – Quick Service Restaurants will be responsible for the daily shift supervision and management support of the quick-serve CityWalk venues. This position will work in a fast paced, fun, & quickly growing environment that allows the ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills. Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures. With the direction of the Manager, execute strategic plans to optimize operational profits while maintaining quality, cleanliness and Guest Service standards. Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs. Supervises all hourly staff, provides work direction, performance reviews, and coaching to the team. Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards. Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations. Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service. Maintain or exceed weekly budgeted variable operations result: cost of goods, variable labor, and safety. Adjust operations as necessary to budgets. Exceed annual cash flow trends. Shift supervision and responsibility of opening, mid and closing restaurant shifts. Maintain a clean, safe and professional work area. Ensure proper hiring, and training content is maintained. Ensure the workforce is trained and proficient at operating venue. Performs other duties as assigned.