Sr Analyst Billing

The Sr Analyst Billing Television Distribution (TVD) is responsible for the accurate pricing set up and ensuring accurate invoicing (yearly billing USD 4+ billion) of our TVD, Airline and Picture box’s customer according to SLA’s. This is achieved by supporting the governance model of the Global Finance Customer Operations (GCFO) and external BPO organisation. This entails supporting, further improving, and safeguarding the processes, controls, setting clear expectations, goals and KPI’s. Ensure accurate processing of pricing set up and accurate invoicing/Revenue recognitions for TVD and Airlines. Monitoring output of the outsourced partner against processes and procedures, feeding back on errors to the team and initiate improvements; Ensures that the controls of the operational activities are performed, where needed controls improved or new controls developed and implemented. Weekly, monthly or quarterly reporting of these controls to the Managers, Directors, VP’s of our stakeholders Ability to maintain relationships and take on (ad hoc) management reporting/ information requests of multiple stakeholders (Legal, Sales, FP&A, and VP Finance) within a complex global business. Partner up with the BPO and inform and support their management in retaining and developing key persons within the BPO; Maintain relationships with Finance, Collections, Tax and act as a finance support for Auditors (internal and External); Take a proactive role building the efficiency and effectiveness of the service and partnership between business and BPO. Develop supporting documentation for process descriptions, train team members and BPO resources on process, compliance, procedures and system usage. Be an ambassador for the Company Credo; Take part in projects or lead small to medium impact projects for system implementations, business process transitions, continuous standardization and process improvements; First point of contact for TVD and BPO escalations on day-to-day process, procedures, systems and other issues; Plays a key role in monthly and quarterly close on controlling operational output and metrics reporting to the stakeholder; Be a Super user for various Ledger systems e.g. SAP, AS400; ARMR This role works across all Financial Operation functions; act as a unified department to supporting each other’s goals and objectives; Provides reports to Director Commercial Finance weekly on performance, projects, new initiatives and compliance.