Coordinator, Human Resources
The HR Coordinator is responsible for performing a broad range of HR and Administrative duties in support of the Human Resources team and larger Theme Park client. This position is responsible for partnering with the HR Manager and Operations clients to provide HR, administrative and transactional support. This position will manage functions including workflow forms, payroll processing, SAP updates, overall deal administration, etc. This position will report to the Manager, Human Resources and is a unique opportunity to gain visibility into employee relations as a specialty within the HR function at Universal Studios Hollywood as well as gain insight into the Theme Park industry. ESSENTIAL RESPONSIBILITIES Provide timely support to all client inquiries, working alongside HR team to ensure all issues are resolved and escalated if/when necessary (i.e. timecard corrections, SAP system questions, leave of absence, status changes, separations, all related follow-up paperwork, etc.) Become a primary user for various payroll platforms, process SAP HR transactions, including onboarding and off-boarding, exit interviews, workflow forms, regular and ad hoc reporting, and other data validation or reporting exercises. Partner with Timekeeper team on payroll problems and resolutions. Work closely with HRIS on resolving SAP issues and ensuring accuracy of employee data. Process data changes, promotions, timekeeping actions, and termination paperwork Learn our HR policies and practices and be on point to answer and/or refer employee questions about Payroll, Benefits, Work/Life, Employee Perks, PTO, Company Policies, etc. Maintain and update job descriptions for client groups. Provide back-up coverage and support for the HR team and additional areas as needed Maintain a high degree of confidentiality and discretion with regard to all matters, data, and documents due to the high level of access to confidential and business information. Perform other duties as assigned